Emergency Department Guide

Section Summary

A visit to the emergency department (ED) following a family member or loved one’s suicide attempt or mental health crisis can be very overwhelming and confusing. This section includes highlights of a resource from the Oregon Health Authority about how to advocate for your family member or loved one during a crisis. 

Advocating for Your Loved One During a Crisis

The Advocating for Your Loved One During a Crisis: A Guide for Parents and Caregivers While at the Hospital Emergency Department guide was developed by individuals with lived experience and published by the Oregon Health Authority. This guide supports parents and caregivers during one of the most challenging times — when a young person is in crisis and seeking care at the emergency department. This guide is available in multiple languages here. 

The guide addresses:

• What to expect at the emergency department (ED)
• What should happen before you leave the hospital
• What to do if you’re not satisfied with services
• How to navigate release to other levels of care
• Safety planning at the emergency department
• Confidentiality and understanding the basics
• Safety precautions at home and at school
• What youth would like parents and caregivers to know
• Common myths
• Talking to family and friends about the crisis
• Support after the crisis, including how to navigate grief and trauma
• Resources and glossary of terms